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Roger Pradier : The best customer satisfaction thanks to always up-to-date data
Meeting the needs and expectations of its customers and partners is the priority of all companies. For Roger Pradier, an expert in high-end lighting fixtures for over a century, this priority meant providing up-to-date product data. A challenge easily met thanks to PIM.
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Satisfaction is at the heart of Roger Pradier's activity and this also involves the reworking of a data model adapted to the company's partners. Before the implementation of PIM, each department and work team had its own data, nothing was centralized which could lead to risks of errors and duplication.
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